Terms & Conditions

We stand behind the quality of our products. BCOWW offers all of our customers a limited, one year warranty on our products and apparel items. If, for any reason, you are unsatisfied with any BCOWW product, please contact us through the customer feedback form.

Warranties apply within the United States or Canada and cover any defect or workmanship provided; however, the product’s liability will not exceed the purchase price of the product. BCOWW will provide a reasonable similar replacement product that is either new or factory refurbished. The warranty does not include abuse or neglect, commercial use, modifications, use or service outside the United States or Canada, shipping and handling costs, or consequential or incidental damages. Proof of purchse is required for all warranty claims and returns.

Terms & Conditions

Payment Terms for Wholesale Customers

Net 30 days. BCOWW accepts Visa, Mastercard, American Express, and Discovery Cards. Please supply trade references, bank information and full corporate or principle ownership information.

Minimum Order Requirements for Wholesale Customers

Texas Waffle Maker: 4 Units (1 case pack)
Fleur de Lis Waffle Maker: 4 Units (1 case pack)
Texas Waffle Mixes: 6 Units (1 case pack per flavor)
Beyond Basic Provisions Mixes: 5 Units (1 case pack per flavor)
Quick Dry Lounge Chair Covers: 12 Units (1 case pack per color)
Quick Dry Lounge Lizard Towels: 12 Units (1 case pack per color)

Claims

Merchandise is sold F.O.B from our warehouse in Houston, Texas. The responsibility ceases when carrier accepts shipment and issues a receipt. All merchandise is carefully inspected and packed when shipped. The consignee must claim any damage or loss, including concealed damage, within five (5) days and all packing material must be retained until inspection is made. Any claim against BCOWW Outfitters LLC for defects, shortages, or errors must be made to BCOWW Outfitters LLC in writing within fifteen (15) days of delivery. Failure to submit a claim shall constitute full acceptance of the merchandise.

Returns

No returns are accepted without BCOWW Outfitters return authorization.

If you have questions about our warranty or terms and conditions please contact our customer service team.

If you have any questions about our warranty or terms and conditions, please contact our customer service team